Lean Six Sigma Black Belt (LSSBB)

Lean Six Sigma Black Belt (LSSBB)

Lean Six Sigma Black Belt (LSSBB)

LSSBB Certification Program

Course Content

UNIT 1: INTRODUCTION TO SIX SIGMA
CHAPTER 1: WHAT IS SIX SIGMA?
  1. 1. Data Driven Processes and Decisions
  2. 2. Defining 6 Sigma
  3. 3. Common Six Sigma Principles
  4. 4. Challenges of Six Sigma
CHAPTER 2: SIX SIGMA HISTORY AND APPLICATION
  1. 1. The Development of Statistical Process Control
  2. 2. Continuous Process Improvement: Toyota and Lean
  3. 3. Motorola’s Focus on Defects
  4. 4. ABB, Allied Signal, and General Electric
  5. 5. Continued Growth of Six Sigma
  6. 6. Applying Six Sigma Knowledge
CHAPTER 3: OTHER PROCESS IMPROVEMENT AND QUALITY METHODS
  1. 1. Other Formal Quality or Process Improvement Programs
  2. 2. When to Use Six Sigma
CHAPTER 4: LEAN CONCEPTS
  1. 1. The Seven Muda
  2. 2. Other Forms of Waste
  3. 3. Two Types of Muda
  4. 4. 5S
  5. 5. Just-in-Time Manufacturing
CHAPTER 5: BASIC SIX SIGMA CONCEPTS
  1. 1. Standard Deviation
  2. 2. The Pareto Principle
  3. 3. Voice of the Customer
  4. 4. Basic Metrics
CHAPTER 6: APPROACHING THE PROBLEM
  1. 1. Problem Functions: y = f(x)
  2. 2. The 5 Whys
  3. 3. Creating a Problem Statement
UNIT 2: PROJECTS AND PROCESSES
CHAPTER 7: WHAT IS A PROCESS?
  1. 1. What is a Process?
  2. 2. Major Process Components
  3. 3. Process Owners
  4. 4. Data
  5. 5. Defining Process Components: The SIPOC
  6. 6. Tips for a SIPOC Brainstorming Session
  7. 7. Sample SIPOC Diagrams
CHAPTER 8: QUALITY
  1. 1. Critical to Quality Characteristics
  2. 2. The CoQ and the CoPQ
  3. 3. Quality is Critical to Success
CHAPTER 9: SELECTING THE RIGHT PROJECTS
  1. 1. Juggling the Right Amount of Projects
  2. 2. Enterprise-Level Selection Process
  3. 3. See for Yourself
CHAPTER 10: BASIC SIX SIGMA TEAM MANAGEMENT
  1. 1. Building a Six Sigma Team
  2. 2. Timelines, Scheduling, and Milestones
  3. 3. Budgets
CHAPTER 11: INTRODUCTION TO DMAIC AND DMADV
  1. 1. DMAIC versus DMADV
  2. 2. Define
  3. 3. Measure
  4. 4. Analyze
  5. 5. Improve
  6. 6. Control
  7. 7. Design
  8. 8. Verify
  9. 9. Breaking up the Elephant
UNIT 3: ADVANCED DMAIC
CHAPTER 12: DEFINE
  1. 1. Creating a Project Charter
  2. 2. Project Ground Rules
  3. 3. Define Toolset
  4. 4. Define Tollgate Checklist
CHAPTER 13: MEASURE
  1. 1. Failure Modes and Effect Analysis
  2. 2. Collecting Data
  3. 3. Measure Tollgate Checklist
CHAPTER 14: ANALYZE
  1. 1. Root Cause Analysis
  2. 2. Graphical Analysis
  3. 3. Statistical Analysis
  4. 4. Analyze Tollgate Checklist
CHAPTER 15: IMPROVE
  1. 1. Solutions Selection Matrix
  2. 2. Cost Benefit Analysis
  3. 3. Piloting a Solution
  4. 4. Planning Implementation
  5. 5. Improve Tollgate Checklist
CHAPTER 16: CONTROL
  1. 1. Revise FMEA
  2. 2. Create a Control Plan
  3. 3. Visual Management
  4. 4. SPC Charts
  5. 5. Team Celebration and Reflection
  6. 6. Control Tollgate Checklist
UNIT 4: BEGINNER STATISTICS
CHAPTER 17: INTERMEDIATE GRAPHICAL ANALYSIS
  1. 1. Additional Graphical Analysis Tools
  2. 2. Creating an X-Bar Control Chart without Statistical Software
  3. 3. Adding Free Data Analysis Tools to Excel
CHAPTER 18: NORMAL PROBABILITY DISTRIBUTIONS
  1. 1. Probability Distributions
  2. 2. Creating a Histogram in Excel
  3. 3. Normal Distributions
  4. 4. Normal Probabilities
CHAPTER 19: CORRELATION AND REGRESSION
  1. 1. Correlation
  2. 2. Linear Regression Analysis
  3. 3. Using Correlation and Regression in Six Sigma
UNIT 5: INTERMEDIATE STATISTICS
CHAPTER 20: NON-NORMAL PROBABILITY DISTRIBUTIONS
  1. 1. Reviewing Normal Probability Distributions
  2. 2. Non-Normal Continuous Distributions
  3. 3. Non-Normal Discrete Distributions
  4. 4. Applying Data to Real-World Situations
CHAPTER 21: HYPOTHESIS TESTING
  1. 1. Hypothesis Test Basics
  2. 2. Selecting the Right Hypothesis Test
  3. 3. Why Run Hypothesis Tests
  4. 4. Running Hypothesis Tests
CHAPTER 22: SAMPLE SIZE
  1. 1. A Review of Hypothesis Testing Errors
  2. 2. What Information is Required for Choosing Sample Size?
  3. 3. Sample Size Calculations: Choosing the Right Method
  4. 4. Running and Analyzing Sample Size Tests in Minitab
UNIT 6: ADVANCED CONTROL
CHAPTER 23: ADVANCED CONTROL CHARTS
  1. 1. Common Control Chart Types and When to Use Them
  2. 2. Creating and Reading Control Charts in Minitab
CHAPTER 24: APPLYING STATISTICS TO BUSINESS APPLICATIONS THROUGH SIX SIGMA
  1. 1. Common Challenges When Presenting Statistical Analysis
  2. 2. Why Include Some Statistics?
  3. 3. Tips for Creating Business-Friendly Presentations
UNIT 7: EXPERIMENTS
CHAPTER 25: INTRODUCTION TO MINITAB
  1. 1. Overview of the Minitab Interface
  2. 2. Overview of the Minitab Menu
  3. 3. The Calc Menu Option
CHAPTER 26: GRAPHS AND QUALITY TOOLS IN MINITAB
  1. 1. The Graph Menu Option
  2. 2. The Stat Menu: Quality Tools
  3. 3. Gage Studies
CHAPTER 27: THE STAT MENU IN MINITAB
  1. 1. Basic Statistics
  2. 2. Statistical Tests
UNIT 8: MINITAB
CHAPTER 28: ANALYSIS OF VARIANCE (1-WAY ANOVA)
  1. 1. Preparing for a 1-Way ANOVA
  2. 2. Running a 1-Way ANOVA
CHAPTER 29: DESIGN OF EXPERIMENTS
  1. 1. When Analysis Can Occur on Existing Data
  2. 2. Why Run an Experiment?
  3. 3. Best-Guess Trial-and-Error versus Factorial Experiments
  4. 4. What is Factorial Experimentation?
  5. 5. Step-by-Step Guide for Creating a Designed Experiment
  6. 6. Step-by-Step Guide to Running a 2k Factorial Experiment in Minitab
  7. 7. Next Steps
CHAPTER 30: INTERACTIONS, MULTI-LEVEL FACTORIALS, AND CREATING EXPERIMENTS
  1. 1. The Importance of Understanding Interactions
  2. 2. 2k Factorials Versus Multi-Level Factorials
  3. 3. Tips for Creating Successful Designed Experiments
UNIT 9: PROCESS IMPROVEMENT TOOLS
CHAPTER 31: BRAINSTORMING AND PROCESS IMPROVEMENT TOOLS
  1. 1. Activity Network Diagram
  2. 2. Affinity Diagram
  3. 3. Interrelationship Diagram
  4. 4. Force Field Analysis
  5. 5. Responsibility Chart
  6. 6. Nominal Group Technique
  7. 7. Check Sheets
  8. 8. SWOT Analysis
  9. 9. Starburst Brainstorming
  10. 10. Role-Play or Figuring Brainstorming
  11. 11. Brainwriting
  12. 12. Brainstorming Alone
CHAPTER 32: PROCESS MAPS
  1. 1. Why Create Process Maps
  2. 2. Two Types of Process Map
  3. 3. Process Map Symbols
  4. 4. Basic Flow Charts
  5. 5. Creating a Swimlane Diagram
  6. 6. Tips for Creating Concise, Attractive Process Maps
CHAPTER 33: VALUE STREAM MAPPING
  1. 1. What is Value Stream Mapping?
  2. 2. Value Stream Map Symbology
  3. 3. Value Stream Mapping Tips
  4. 4. Value Stream Mapping Steps
  5. 5. What Do You Do with Value Stream Maps?
  6. 6. Tips for Creating a Future-State Value Stream Map
Program Overview

Dive into our Lean Six Sigma Black Belt program, designed to turn you into a champion of quality improvement. You’ll learn to lead complex projects with confidence, using top-notch analytical tools to solve tough problems and make significant improvements wherever you work. Whether it’s streamlining operations, enhancing product quality, or boosting customer satisfaction, you’ll be the go-to expert.

Who Should Join?

1. Quality Managers who want to take their skills to the next level.
2. Operations and Project Managers keen on driving efficiency and excellence.
3. Process Improvement Specialists looking to deepen their expertise.
4. Manufacturing and Financial Managers who aim to refine processes and cut costs.
5. Everyone aspiring to master Six Sigma and lead change in their organization.

What Will You Learn?

1. Master Six Sigma Methodologies: Tackle complex challenges using DMAIC and DMADV approaches.
2. Sharpen Your Statistical Skills: Become a pro at using data to make well-informed decisions.
3. Lead with Confidence: Manage projects and teams effectively, ensuring projects cross the finish line successfully.
4. Become a Problem-Solving Hero: Identify issues quickly and implement smart solutions.
5. Navigate Change Skillfully: Guide your organization through significant changes with minimal fuss.
6. Make Smart Financial Choices: Learn how to assess the costs and benefits of your projects, making sure they add value.

You can be one of these
Reem
"LSSBB gave me everything I needed to lead cross-functional improvement projects. It changed how I manage performance."
Quality Lead – Healthcare
Yousef
"The Black Belt program helped me coach my team more effectively and drive better outcomes through data-backed decisions."
Operations Manager – Manufacturing
Abdel
"I led a major process improvement across our bank using tools from the Black Belt course. We've already cut processing time by 25%."
Operations Manager – Banking
Leila
"DMAIC is now my go-to approach for solving complex problems. My team's performance has improved noticeably."
Senior PMO – Government Projects
Arif
"This course helped me transition from managing projects to truly leading them. The tools are practical and the impact is clear."
Project Lead – Telecom
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